Last Updated: August 21, 2026
Oreviane respects intellectual property rights and expects users, suppliers, partners, and other parties associated with oreviane.com to do the same.
This Intellectual Property Claim Policy explains how copyright owners, trademark owners, authorized representatives, and other rights holders may report content they believe infringes their intellectual property rights.
Summary
| Topic | Information |
|---|---|
| Store | Oreviane |
| Website | oreviane.com |
| Claims Accepted | Copyright, trademark, and other legitimate intellectual property complaints |
| How to Submit a Claim | Email a complete written notice to support@oreviane.com |
| Required Information | Rights holder details, protected work or mark, allegedly infringing material, exact page or product identification, good-faith statement, accuracy/authority statement, and signature |
| Supporting Evidence | Registration details, ownership documents, screenshots, URLs, or other relevant evidence where available |
| False or Misleading Claims | May be rejected and may expose the sender to liability under applicable law |
| Response to Valid Claims | We may investigate, remove, disable, modify, or restrict access to disputed material when appropriate |
| Contact Email | support@oreviane.com |
| Business Address | 579 Higgins Rd, Cheshire, CT 06410-3329, United States |
| Support Hours | Monday–Saturday, 8:00 AM–7:00 PM ET |
1. Scope of This Policy
This policy applies to intellectual property complaints involving content available through oreviane.com, including, where applicable:
- Product images
- Product descriptions
- Graphics
- Logos
- Brand names
- Trademarks
- Written content
- Website design elements
- Marketing materials
- Photographs
- Illustrations
- Other content displayed on our website
We review legitimate claims submitted by rights holders or their authorized representatives.
2. Intellectual Property Rights
Intellectual property rights may include:
- Copyright
- Trademark rights
- Service mark rights
- Trade dress rights
- Certain design rights
- Other legally recognized intellectual property rights
The existence and scope of any claimed right depend on applicable law.
Submitting a complaint does not automatically establish ownership or infringement.
3. Our Commitment
Oreviane does not knowingly intend to use intellectual property in a manner that unlawfully infringes the rights of others.
When we receive a sufficiently detailed and credible complaint, we may review the disputed material and take appropriate action.
Depending on the circumstances, action may include:
- Requesting additional information
- Reviewing ownership evidence
- Reviewing the identified website content
- Temporarily restricting disputed material
- Removing content
- Correcting content
- Contacting relevant suppliers or content providers
- Declining a claim that lacks sufficient information or legal basis
4. Who May Submit a Claim
A claim should be submitted by:
- The owner of the intellectual property right
- A legally authorized representative of the rights holder
- An attorney acting for the rights holder
- An authorized agent with sufficient authority to submit the complaint
If you are acting on behalf of another person or organization, you should identify the rights holder and explain your authority to act for them.
5. Information Required for an Intellectual Property Claim
To help us investigate efficiently, your written notice should contain all relevant information.
Claimant Information
Please provide:
- Full legal name
- Company or organization name, if applicable
- Email address
- Mailing address
- Telephone number, where reasonably available
- Relationship to the rights holder
Identification of the Protected Intellectual Property
Clearly identify the intellectual property you believe is being infringed.
Depending on the type of claim, this may include:
- Copyrighted work title
- Original photograph
- Artwork
- Written work
- Registered trademark
- Brand name
- Logo
- Registration number
- Registration jurisdiction
- Relevant filing or registration documentation
If the right is not registered, provide sufficient information demonstrating ownership or a legally enforceable interest.
6. Identification of the Allegedly Infringing Material
Your notice should identify the specific material on oreviane.com that you believe infringes your rights.
Please provide, where available:
- Exact page URL
- Product page URL
- Product name
- Screenshot
- Description of the disputed image or text
- Location of the material on the page
A general statement that the website contains infringing content may not provide enough information for us to identify or evaluate the claim.
7. Explanation of the Claim
Please clearly explain:
- What intellectual property right you own
- Which material you believe infringes that right
- Why you believe the use is unauthorized
- Whether you have previously licensed or authorized use of the material
- Any relevant circumstances that may help us evaluate the complaint
The explanation should be factual and specific.
8. Good-Faith Statement
Please include a statement substantially confirming that:
You have a good-faith belief that the disputed use of the material is not authorized by the intellectual property owner, its authorized representative, or applicable law.
9. Accuracy and Authority Statement
Please also confirm that:
The information in your claim is accurate and that you are the rights holder or are authorized to act on behalf of the rights holder.
Where legally applicable, false statements may result in liability.
10. Signature
Your notice should contain:
- Your physical signature, or
- Your valid electronic signature
Typing your full legal name at the end of an email may serve as an electronic signature where legally sufficient.
11. Where to Submit a Claim
Send intellectual property complaints to:
Email: support@oreviane.com
Suggested subject line:
Intellectual Property Claim – [Rights Holder Name]
You may also identify the business at:
Oreviane
579 Higgins Rd
Cheshire, CT 06410-3329
United States
For the fastest review, email is the preferred method.
12. Recommended Claim Format
A complete intellectual property notice should contain:
- Your full legal name and contact information.
- Identification of the intellectual property owner.
- Explanation of your authority if acting as a representative.
- Identification of the copyrighted work, trademark, or other protected material.
- Registration details where applicable.
- Exact identification of the allegedly infringing material.
- URL or other location of the disputed content.
- Explanation of why you believe infringement has occurred.
- Good-faith statement.
- Accuracy and authority statement.
- Supporting evidence where available.
- Physical or electronic signature.
13. Supporting Documents
We may request or consider supporting documents such as:
- Copyright registrations
- Trademark registrations
- Official registration database records
- Original source files
- Publication history
- Licensing agreements
- Ownership agreements
- Assignment documents
- Authorized-representative documentation
- Screenshots
- Product photographs
- Dated records
- Other reasonable evidence of ownership
You should not send confidential information that is unrelated to the claim.
14. Copyright Claims
If your complaint concerns copyrighted material, identify the original work and the allegedly infringing use.
Examples may include:
- Product photography
- Original illustrations
- Written product descriptions
- Marketing text
- Website graphics
- Original artwork
Please provide enough information to distinguish the original work from the disputed material.
15. Trademark Claims
If your complaint concerns a trademark, please identify:
- Trademark owner
- Trademark wording or design
- Registration number, if registered
- Registration jurisdiction
- Goods or services covered by the registration
- Exact use on oreviane.com that you believe is infringing
- Explanation of the alleged infringement or likelihood of confusion
Use of a trademark name solely to accurately identify a payment network, shipping carrier, compatible service, or other legitimate third-party service may not necessarily constitute infringement.
16. Product Image Claims
If you believe a product image infringes your copyright or other intellectual property right, provide:
- Original image
- Evidence that you own or control rights to the image
- Location where the original image was first published, if available
- Exact URL on oreviane.com
- Screenshot of the disputed image
We may temporarily remove or restrict access to an image while evaluating a credible ownership complaint where appropriate.
17. Product Description Claims
If a complaint concerns copied written content, identify:
- Original text
- Where and when the original text was published
- Specific text allegedly copied
- Exact page on our website
- Evidence of authorship or ownership
Short phrases, basic factual statements, product specifications, or commonly used commercial wording may not always qualify for copyright protection.
18. Review Process
After receiving a sufficiently complete complaint, we may:
- Confirm receipt where appropriate.
- Review the information provided.
- Locate the disputed material.
- Assess whether additional documentation is required.
- Contact relevant parties where necessary.
- Remove, modify, or restrict material when appropriate.
- Reject claims that are incomplete, unsupported, fraudulent, or legally insufficient.
The result depends on the facts and applicable law.
19. Requests for Additional Information
If a complaint does not contain sufficient information, we may request additional details.
Examples include:
- Missing URLs
- Unclear ownership
- Missing registration details
- Insufficient authorization evidence
- Unclear identification of the disputed content
- Conflicting ownership information
A claim may not be processed until sufficient information is provided.
20. Temporary Removal or Restriction
In appropriate circumstances, disputed material may be temporarily removed or restricted while a claim is reviewed.
Temporary action does not necessarily mean that we have made a final legal determination regarding infringement.
21. Removal of Content
If we determine that removal or modification is appropriate, we may:
- Remove an image
- Remove or rewrite text
- Remove a product listing
- Remove a trademark reference
- Disable access to disputed content
- Take other reasonable corrective action
Where relevant, we may also communicate with a supplier, contractor, content provider, or other party associated with the material.
22. Counter-Information From Affected Parties
Where appropriate and legally permitted, a person or entity responsible for disputed content may provide information indicating that:
- They own the content
- They hold a valid license
- They have authorization from the rights holder
- The use is otherwise legally permitted
- The complaint contains an error or identifies the wrong material
We may consider relevant information from both sides before taking final action.
23. Repeated Infringement
Where we identify repeated or intentional infringement associated with a supplier, content provider, contractor, or other party, we may take additional measures, including:
- Removing disputed content
- Discontinuing use of supplied materials
- Restricting access
- Ending relevant business relationships where appropriate
The response will depend on the circumstances.
24. Fraudulent or Abusive Claims
Do not knowingly submit:
- False ownership claims
- Fabricated registration information
- Misleading evidence
- Claims intended only to interfere with lawful competition
- Complaints concerning rights you do not own or control
- Claims made in bad faith
Fraudulent or intentionally misleading complaints may be rejected and may expose the sender to legal liability.
25. No Automatic Determination of Infringement
Receiving a complaint does not automatically establish that infringement occurred.
Intellectual property disputes can involve questions such as:
- Ownership
- Licensing
- Authorization
- Scope of registration
- Fair use or other legal exceptions
- Exhaustion or resale rights
- Nominative use
- Descriptive use
- Other jurisdiction-specific legal principles
We may take reasonable operational action without making a formal legal judgment between private parties.
26. Counterfeit Product Concerns
If you believe a product displayed on oreviane.com unlawfully uses your trademark or is counterfeit, your complaint should identify:
- Trademark owner
- Relevant registration
- Product listing
- Exact alleged counterfeit indicators
- Supporting photographs or documents
- Explanation of why you believe the product is unauthorized
We will review sufficiently detailed complaints and take appropriate action where warranted.
27. Supplier and Third-Party Content
Some product information or imagery may originate from suppliers, manufacturers, contractors, technology providers, or other authorized sources.
If a valid rights complaint is submitted regarding such content, we may review both:
- The rights holder's evidence
- The supplier or provider's authorization or licensing information
We may remove disputed material when appropriate even while ownership questions are being clarified.
28. Independent Third-Party Websites
This policy applies to content controlled through oreviane.com.
We generally cannot remove material hosted solely on unrelated third-party websites or platforms that we do not control.
Claims concerning another website should normally be submitted to the operator or designated rights-reporting channel of that service.
29. Privacy of Claim Information
Information submitted in connection with an intellectual property complaint may be used to:
- Evaluate the claim
- Verify ownership
- Contact the claimant
- Contact relevant content providers
- Prevent fraud
- Resolve disputes
- Meet legal obligations
Where reasonably necessary, certain information from the complaint may be shared with another party involved in the dispute.
We handle personal information in accordance with our Privacy Policy.
30. Confidential Information
Do not include unnecessary confidential information in an intellectual property complaint.
In particular, do not send:
- Account passwords
- Complete credit card details
- Card security codes
- Unrelated financial records
- Sensitive identification documents unless specifically required and appropriate
Only provide information reasonably necessary to establish and evaluate your claim.
31. Legal Requests
Government agencies, courts, and authorized legal representatives seeking information or action through formal legal processes should identify the legal basis and applicable documentation for their request.
We may comply with valid legal obligations as required by applicable law.
32. Preservation of Evidence
When an intellectual property dispute is reported, relevant records may be retained where reasonably necessary to:
- Investigate the complaint
- Establish ownership
- Document actions taken
- Defend legal rights
- Comply with legal requirements
Retention will be handled in accordance with applicable law and our Privacy Policy.
33. No Waiver of Rights
Nothing in this policy requires any intellectual property owner to waive rights or remedies available under applicable law.
Similarly, nothing in this policy creates intellectual property rights that do not otherwise exist under law.
34. False Positives and Mistaken Identification
Before submitting a complaint, please confirm that:
- The content is actually located on oreviane.com
- The disputed content matches the work or mark you own
- The URL is correct
- You have identified the proper rights holder
- The use has not already been authorized
Accurate notices help us resolve complaints more efficiently.
35. Resolution of Disputes
Where possible, we encourage parties to communicate clearly and provide complete evidence.
In some cases, intellectual property ownership disputes may require resolution directly between the affected parties or through appropriate legal procedures.
We do not act as a court and cannot provide legal representation to either party.
36. Changes to This Policy
We may update this Intellectual Property Claim Policy when reasonably necessary to reflect:
- Changes in applicable law
- Changes to our website
- Changes in reporting procedures
- Changes to our business operations
- Changes in content-review practices
The current version will be published on oreviane.com with an updated Last Updated date.
37. Relationship to Other Policies
This policy should be read together with other applicable policies available on oreviane.com, including:
- Terms of Service
- Privacy Policy
- Cookie Policy
- Disclaimer
- Shipping Policy
- Return & Refund Policy
- Payment Methods Policy
- Cancel / Change Order Policy
Where a separate policy specifically governs another subject, that policy applies to that subject.
38. Contact Information
To submit an intellectual property claim or ask a question regarding allegedly infringing material on our website, contact:
Oreviane
Website: oreviane.com
Email: support@oreviane.com
Address: 579 Higgins Rd, Cheshire, CT 06410-3329, United States
Support Hours: Monday–Saturday, 8:00 AM–7:00 PM Eastern Time (ET)
For intellectual property complaints, please use the subject line:
Intellectual Property Claim – [Rights Holder Name]
Include complete ownership information, identification of the disputed material, the exact relevant page or product location, and supporting evidence so that we can review the complaint efficiently.