Shipping Policy

Last Updated: August 21, 2026

At Oreviane, we are committed to providing clear and transparent shipping information so customers understand the costs and expected delivery time before completing a purchase.

This Shipping Policy applies to orders placed through oreviane.com.

Summary

Shipping Detail	Information
Shipping Destination	United States only
International Shipping	Not available
Order Cut-Off Time	5:00 PM Eastern Time (ET)
Order Processing / Handling Time	1–2 business days
Processing Days	Monday through Friday
Estimated Transit Time	5–10 business days
Transit Days	Monday through Friday
Estimated Total Delivery Time	6–12 business days after the order is placed
Standard Shipping Fee	$6.99 per order
Additional Shipping Fees	None
Shipping Fee Calculation	Flat-rate shipping; displayed and calculated at checkout
Taxes	Product prices include applicable tax
Shipping Carriers	USPS, UPS, or FedEx
Order Tracking	Provided when available after shipment
Support Email	support@oreviane.com
Support Hours	Monday–Saturday, 8:00 AM–7:00 PM ET

1. Shipping Destinations

Oreviane currently ships only within the United States.

We do not offer international shipping at this time.

Orders submitted with a delivery address outside the United States cannot be processed for shipment.

Customers are responsible for entering a complete and accurate United States delivery address during checkout.

2. Order Cut-Off Time

Our daily order cut-off time is:

5:00 PM Eastern Time (ET)

Orders placed before 5:00 PM ET on a business day may begin processing that business day.

Orders placed after 5:00 PM ET, on weekends, or on recognized holidays will begin processing on the next available business day.

For example:

An order placed Monday at 3:00 PM ET may begin processing Monday.
An order placed Monday at 7:00 PM ET will normally begin processing Tuesday.
An order placed Friday after 5:00 PM ET will normally begin processing the following Monday, unless Monday is a holiday.

3. Order Processing Time

Orders require approximately 1–2 business days for preparation and processing before shipment.

Processing occurs:

Monday through Friday

Business days do not include Saturdays, Sundays, or recognized carrier and public holidays.

Order processing may include:

Payment verification
Order confirmation
Product preparation
Packaging
Shipping label preparation
Carrier handoff

The processing period is separate from the carrier transit period.

4. Shipping Time

After an order has been processed and handed to the shipping carrier, the estimated transit time is:

5–10 business days

Transit days are generally:

Monday through Friday

Actual delivery time may vary depending on the customer's delivery location, carrier operations, weather conditions, holidays, or other circumstances outside our direct control.

Some orders may arrive sooner than the estimated delivery window.

5. Estimated Total Delivery Time

The estimated total delivery timeframe combines our processing time and carrier transit time.

Stage	Estimated Time
Order Processing	1–2 business days
Shipping / Transit	5–10 business days
Estimated Total	6–12 business days

The total timeframe is an estimate rather than a guaranteed delivery date.

If a carrier delivers the package earlier than expected, the customer may receive the order before the end of this estimated timeframe.

6. Shipping Cost

We charge a simple flat shipping fee for orders shipped within the United States.

Standard Shipping

$6.99 per order

The shipping charge does not increase based on the number of eligible products in the order unless a different charge is clearly displayed before checkout.

There are no hidden shipping fees or additional mandatory shipping surcharges beyond the amount shown to the customer during checkout.

7. Shipping Fee Calculation

Shipping is calculated and displayed during checkout before the customer completes payment.

For standard eligible orders:

Order Shipping Fee = $6.99

Example:

If the merchandise total is $50.00, the standard shipping charge will be $6.99, and the shipping amount will be clearly displayed before the order is submitted.

Customers can review the applicable product price, shipping charge, and final order total before confirming payment.

8. Taxes and Pricing

Product prices displayed on oreviane.com include applicable tax.

The $6.99 shipping charge is calculated and displayed separately during checkout.

Customers will have the opportunity to review the complete order amount before submitting payment.

We do not intentionally add undisclosed mandatory charges after an order has been confirmed.

9. Shipping Carriers

Depending on the destination, package size, fulfillment requirements, and carrier availability, orders may be shipped using:

USPS
UPS
FedEx

The carrier used for an individual order may be selected based on operational and delivery requirements.

Customers generally cannot request a specific carrier unless such an option is explicitly offered during checkout.

10. Order Tracking

When tracking information is available, customers will receive shipment or tracking information after the order has been dispatched.

Carrier tracking information may require additional time to become active after the shipping label is created.

Customers should allow the carrier sufficient time to scan and update the package before assuming that the shipment has not been dispatched.

11. Delivery Address Accuracy

Customers are responsible for reviewing their delivery information before placing an order.

Please ensure that the following information is correct:

Recipient name
Street address
Apartment, suite, or unit number where applicable
City
State
ZIP code
Contact information

An incomplete or incorrect shipping address may result in delivery delays, carrier returns, or unsuccessful delivery.

If you discover an address error shortly after placing your order, contact us as soon as possible at support@oreviane.com.

We cannot guarantee that a shipping address can be changed after an order has entered processing or has been transferred to the carrier.

12. Delivery Delays

Most orders are expected to arrive within the delivery estimates shown in this policy. However, occasional delays may occur because of circumstances such as:

Severe weather
Carrier network disruptions
Public holidays
High-volume shipping periods
Incorrect or incomplete addresses
Regional delivery disruptions
Other circumstances outside our reasonable control

A delay does not automatically mean that the package has been lost.

If your tracking information has not updated for an extended period or your order has not arrived within a reasonable period after the estimated delivery window, please contact support@oreviane.com.

13. Lost or Missing Packages

If tracking shows unusual inactivity or you believe your package may have been lost during transit, contact us with your:

Order number
Customer name
Delivery address
Tracking number, if available

We will review the available shipping information and assist with the appropriate carrier investigation when necessary.

14. Packages Marked Delivered but Not Received

If tracking indicates that your package was delivered but you cannot locate it:

Confirm that the delivery address on your order is correct.
Check around the delivery location, mailbox, porch, building reception, parcel locker, or other secure delivery areas.
Check with household members or building personnel who may have accepted the package.
Review the carrier tracking information for delivery notes.
Contact the carrier if additional delivery confirmation is required.
Contact support@oreviane.com if further assistance is needed.

We will review the available delivery information and assist where reasonably possible.

15. Returned-to-Sender Packages

A package may be returned to us because of:

An incomplete address
An incorrect address
Failed delivery attempts
An unclaimed package
Carrier restrictions
Refusal of delivery

If your shipment is returned to sender, please contact support@oreviane.com so we can review the order and available options.

Any reshipment, refund, or other resolution will depend on the circumstances of the returned shipment and the applicable store policies.

16. Order Changes and Cancellations

If you need to request an order change or cancellation, contact us as soon as possible at:

support@oreviane.com

We will make reasonable efforts to process the request before shipment.

However, once an order has been processed, packed, or transferred to the carrier, cancellation or modification may no longer be possible.

17. Returns and Exchanges

Shipping and delivery terms are separate from product return and exchange eligibility.

Returns, exchanges, return shipping arrangements, eligible product conditions, refund processing, and applicable timelines are governed by the Return & Refund Policy published on oreviane.com.

Customers should review the Return & Refund Policy before initiating a return.

18. Customer Data Used for Shipping

We use necessary customer information, such as name, delivery address, contact information, and order details, to process and deliver orders.

Shipping information may be shared with relevant service providers, including shipping carriers and fulfillment partners, only as necessary to complete delivery and related services.

Information about how we collect, use, protect, and process personal information, cookies, analytics, and tracking technologies is explained in our Privacy Policy and Cookie Policy available on oreviane.com.